Terms of Service
Last updated: April 14, 2026
These Terms of Service ("Terms") govern your access to and use of 100creatives.com (the "Site") and the services provided by 2587689 Alberta LTD., operating as 100 Creatives ("we," "us," "our"). By using the Site, booking a call, or engaging us for services, you agree to these Terms.
If you do not agree, do not use the Site or our services.
1. Who we are
100 Creatives is a brand of 2587689 Alberta LTD., a Canadian corporation with its registered address at #315, 405 64 Ave NE, Calgary, Alberta, Canada T2J 6J6. We provide ad creative design, product photography, and related creative production services, primarily to clients in the United States and Canada.
2. Eligibility
You must be at least 18 years old and authorized to enter into contracts on behalf of the business you represent. By engaging us, you confirm you have that authority.
3. The "10 Free Creatives" promotional offer
From time to time we run a promotional offer where the first 10 qualifying direct-to-consumer (DTC) brands who book a strategy call receive up to 10 static ad creatives at no cost. The full terms of this offer are as follows:
3.1 Who qualifies
- You represent an operating DTC e-commerce brand with a live website and real product(s) for sale.
- You are a new prospective client (not a current or former paid client).
- You are not a competing creative agency, freelancer, or reseller.
- We reserve sole discretion to determine qualification and to decline any request.
3.2 How to claim
- Book a strategy call via the Site's booking link.
- Attend the call at the scheduled time. "Attending" means joining within five (5) minutes of the scheduled start. No-shows, late cancellations (less than 24 hours' notice), or attendees who reschedule more than once forfeit the offer.
- Provide reasonable information about your product, brand, and audience during or shortly after the call so we can produce the creatives.
3.3 What you get
- Up to ten (10) static ad creatives, sized for Meta (1:1, 4:5, 9:16) or equivalent, delivered in digital format.
- Delivered within a target window of 48 hours following the strategy call and receipt of the information needed to produce the work. Delays caused by your non-response extend this window accordingly.
- Up to one (1) round of reasonable revisions on the free creatives.
3.4 Ownership of free creatives
Upon delivery, you own the final creatives we deliver under the free offer and may use them in your paid advertising and marketing. We retain the right to display the creatives in our portfolio, case studies, and marketing materials unless you ask us in writing not to.
3.5 Limits on the free offer
- The offer is limited to the first ten (10) qualifying brands per promotional period, at our sole discretion.
- Offer has no cash value and cannot be combined with other offers, credits, or discounts.
- We may end, modify, or replace the offer at any time without notice.
- Receipt of the free creatives does not create any obligation on either party to continue into a paid engagement.
4. Paid engagements
4.1 Scope of work
Paid engagements are governed by a written scope or proposal we issue to you, which will specify deliverables, timeline, pricing, and payment terms. These Terms apply in addition to that scope; if there is a conflict, the signed scope controls.
4.2 Payment terms
- Unless otherwise agreed in writing, payment is due in advance or per the milestone schedule set out in your scope.
- All fees are in U.S. dollars unless otherwise stated.
- Late payments may accrue interest at 1.5% per month (or the maximum rate permitted by law, whichever is lower) and may pause or suspend work.
- You are responsible for any applicable taxes except for those on our net income.
4.3 No refunds
All fees are non-refundable. Once a paid engagement has begun, payments already made or invoiced are not subject to refund, chargeback, or credit, regardless of whether you choose to stop the engagement, request fewer deliverables, or do not deploy the work. This reflects the immediate allocation of creative, strategic, and production capacity once a project begins.
If you dispute a charge, please contact us first so we can resolve it directly. Initiating a chargeback without first contacting us may result in suspension of services and referral to collection.
4.4 Cancellation
Either party may terminate an engagement on written notice. Termination does not entitle you to a refund of fees paid or release you from fees already invoiced. On termination, we will deliver any work in progress that has been fully paid for.
4.5 Revisions
Paid engagements include the number of revision rounds specified in your scope. Additional revisions beyond that number are billed at our standard rate unless otherwise agreed.
4.6 Timelines
Our published turnaround times (including "48 hours" and "100 creatives in a week") reflect our standard production capacity assuming you provide brand information, assets, and feedback on time. Delays caused by your non-response, unapproved scope changes, or force-majeure events extend timelines accordingly.
5. Deliverables, ownership, and licensing
5.1 Your ownership
Upon full payment of the applicable fees, you own the final delivered creatives produced specifically for you, including the right to use, reproduce, modify, and distribute them across your owned advertising channels and marketing materials, worldwide and in perpetuity.
5.2 What you don't own
You do not acquire ownership of:
- Third-party assets (stock imagery, fonts, AI-model outputs, music, footage) licensed to you through us — those remain subject to the third-party license terms.
- Our preexisting tools, templates, methodologies, internal documents, or source files (e.g., layered working files), unless expressly included in the scope.
- Rejected drafts, discarded concepts, and unused variations.
5.3 Our marketing license
You grant us a non-exclusive, worldwide, royalty-free license to display the delivered creatives and your brand name/logo in our portfolio, case studies, website, and marketing materials. You may opt out of this license by emailing us at abhi@paperkites.co.
5.4 Your representations
You represent that any brand assets, product information, images, or other materials you give us are either owned by you or properly licensed, and that your use of the final creatives complies with applicable advertising laws, platform policies (e.g., Meta, Google, TikTok), and third-party rights. You will indemnify us against claims arising from materials you provide.
6. Acceptable use
We reserve the right to decline or terminate work we believe involves:
- Adult, sexually explicit, or pornographic products.
- Firearms, ammunition, tobacco, vaping, or controlled substances.
- Gambling, multi-level-marketing, or "get rich quick" programs.
- Misleading health or income claims, pyramid schemes, or fraudulent products.
- Content that infringes third-party rights or violates applicable law or advertising platform policies.
7. No performance guarantees
Advertising is inherently uncertain. We do not guarantee specific outcomes — including click-through rate, conversion rate, return on ad spend, revenue, sales, or audience growth. All such metrics depend on factors outside our control (product-market fit, pricing, landing pages, media buying, platform algorithms, seasonality, etc.). Nothing we publish or say constitutes a promise of any particular result.
8. Confidentiality
Each party agrees to keep the other's non-public business information confidential and to use it only for the purpose of performing the engagement. This obligation survives termination.
9. Disclaimers
The Site and our services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty arising from course of dealing or trade usage.
10. Limitation of liability
To the fullest extent permitted by law:
- We are not liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including lost profits, lost revenue, lost data, or business interruption, even if advised of the possibility of such damages.
- Our total aggregate liability for all claims arising out of or relating to the Site or our services is limited to the greater of (a) the fees you actually paid us in the six (6) months preceding the event giving rise to the claim, or (b) CAD $500.
11. Indemnification
You agree to indemnify, defend, and hold harmless 2587689 Alberta LTD., its officers, employees, and contractors from any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from: (a) your use of the Site or services; (b) your violation of these Terms; (c) content, assets, or materials you supply to us; or (d) your infringement of any third-party right or violation of any law.
12. Governing law & disputes
These Terms are governed by the laws of the Province of Alberta, Canada, without regard to conflict-of-laws principles. The courts located in Calgary, Alberta, Canada have exclusive jurisdiction over any dispute arising out of or relating to these Terms or our services, and you consent to personal jurisdiction and venue there.
13. Force majeure
We are not liable for delays or failures caused by events outside our reasonable control, including natural disasters, war, pandemics, acts of government, internet or platform outages, or third-party service failures.
14. Changes to these Terms
We may update these Terms from time to time. The "Last updated" date at the top reflects the most recent version. Material changes will be posted on this page. Continued use of the Site or our services after changes constitutes acceptance of the new Terms.
15. Miscellaneous
- Entire agreement: these Terms (together with any signed scope) are the entire agreement between you and us on the subject.
- Severability: if any provision is unenforceable, the rest remain in effect.
- No waiver: our failure to enforce a provision is not a waiver of our right to do so later.
- Assignment: you may not assign these Terms without our written consent; we may assign them in connection with a sale or reorganization of our business.
- Independent contractors: nothing in these Terms creates a partnership, joint venture, or employment relationship between us.
16. Contact
Questions about these Terms:
#315, 405 64 Ave NE
Calgary, Alberta, Canada T2J 6J6
Email: abhi@paperkites.co